Powering brands with strategy, design & growth — all in one place.

FAQ

Everything you need to know.

30+ answers to the questions we get most. Still have one? Reach out — we’re human and we respond fast.

Subscription & Model

What exactly is a creative subscription?

Instead of hiring a designer, editor, or agency — you pay a flat monthly fee and get ongoing creative production from a dedicated team. Submit requests, receive work, revise, repeat. Like having an in-house team, minus the overhead, HR, and salary negotiations. The subscription runs monthly, quarterly, or annually. You pause or cancel anytime. quarterly, or annually. 

Every request you submit enters your queue in priority order. Once one is delivered and approved, the next moves up automatically. You can reorder priorities anytime via the portal or WhatsApp. Starter runs 1 active request at a time, Growth runs 2, and Scale runs 3.

Yes — unlimited requests and unlimited revisions, no hidden caps or overage charges. The only real limit is how many requests are active at once (1/2/3 depending on your plan), which is what keeps quality and turnaround consistent instead of everything moving at once and nothing finishing on time. Think of it as a conveyor belt: steady, always moving forward.

Starter is built for solo founders and small businesses — 1 active request, unlimited brands, full design plus basic GIFs and reels. Growth adds a second active request, full motion graphics, short-form video editing, AI video creation, and landing page UI — built for teams replacing a hire. Scale adds a third active request and an NDA, for agencies and multi-brand operators. Need websites, apps, or a full brand system? That’s the Custom plan, scoped separately.

Included on Growth and Scale: Reels, Shorts, TikTok (up to 90 seconds), promo/explainer videos (2–5 minutes), AI commercial video, motion graphics overlays, intros/outros, and captions. Not included on any standard plan: long-form YouTube videos (5+ minutes), documentary-style edits, live event footage, or multi-camera production — these are scoped through the Custom plan.

No — all prices shown are exclusive of GST. GST will be added at checkout as applicable under Indian tax law.

Trial & Getting Started

What is the Sprint, and how is it different from a subscription?

The Sprint is a short, paid trial — a real taste of working with Seven Strive before you commit monthly. You get real deliverables against your actual brief, not a generic sample without any watermark.

One active request at a time. What gets delivered depends on the complexity of what you need — simpler requests are completed faster within the sprint, so you get the most out of it by bringing work that fits the timeframe.

AI commercial video production, landing page UI design, and a dedicated Project Manager or Creative Lead — these are reserved for Growth and Scale.

Yes. Subscribe within 7 days of your Sprint ending, and the full ₹3,999 is credited toward your first month — Starter, Growth, or Scale, whichever you choose.

AI Commercial Video

How does AI video creation actually work?

Send high-resolution product images, brand guidelines, and a brief (platform, tone, audience, goal). Our team generates cinematic sequences using AI production tools, then layers in branded motion, music direction, and edit refinement — a commercial-quality ad without a shoot. Typical turnaround: 48–72 business hours. Available on Growth and Scale.

High-resolution product photos work best — 1500px wide minimum, clean backgrounds or lifestyle shots. The more reference material you share (competitor ads, mood boards, visual references, brand guidelines), the closer the first draft will be to your vision. Don’t overthink it: even good smartphone photography of your product works as a starting point.

 

For most social media ads, product showcases, and brand campaigns — yes, genuinely. For documentary-style content, live event footage, or content requiring real people in specific situations, you’ll still want production. But for product marketing content, AI video is a powerful, cost-effective alternative to $5,000–$25,000 traditional shoots.

Yes. 100%. From the moment a file is delivered, it’s your intellectual property — commercial license included. You can publish, modify, and monetize the content freely across any platform. No attribution required, no licensing fees, no surprises.

Turnaround & Delivery

How fast will I get my first draft?

Simple, single-asset requests — social posts, banners, ads — are typically delivered within 12- 24 hours on business days. More complex work takes longer by nature: anything multi-page, multi-scene, or requiring custom illustration or video production will need additional time. We’ll always set clear expectations on your specific request before we begin.

A single social post and a 12-page product catalogue are fundamentally different workloads. Multi-page print work — brochures, catalogues, lookbooks — involves consistent layouts across spreads, print-safe specs, and a much higher volume of content. Custom illustrations require concept development before production. We don’t rush work that needs time — rushing is how you get inconsistent output. If a request is complex, we’ll tell you upfront.

Plans cover short-form social video (Reels, Shorts, TikTok), promo and explainer videos, AI commercial creation, and motion graphics. Long-form YouTube content (5 minutes+), multi-camera event edits, and documentary-style production are not included — these are scoped separately under Enterprise. Not sure if your request fits? Ask before submitting.

Significantly. The biggest source of delays is back-and-forth on vague briefs. Include platform specs, reference examples, tone direction, and copy — and we start immediately. An incomplete brief gets a clarification round first, which adds time. The more specific you are upfront, the faster the first draft.

Source Files & Ownership

Do I receive the source files?

Always. Every deliverable includes the source file — Figma, Adobe Illustrator, Photoshop, Premiere, After Effects — depending on what was created. These are yours to keep, edit, and share. We never hold source files hostage.

You do. 100%. From the moment a file is delivered, it’s your intellectual property — commercial rights included. This applies to everything: graphic designs, video edits, AI-generated content, and brand assets.

Revisions & Quality

What does "unlimited revisions" actually mean?

Every deliverable can be revised until you’re genuinely happy with it. There’s no “3 revisions then pay more” system here. If something isn’t right, we fix it. Revisions mean design changes, adjustments, iterations on direction — until it’s exactly right. The one nuance: a completely new creative direction on an already-approved project goes in as a new request (this keeps turnaround fair and fast for everyone).

Tell us exactly what’s not working — be as specific as you can. Our team will address the feedback directly. No defensive explanations, no re-quoting. Most requests reach final approval within 2–3 revision rounds. If something is genuinely off-brand, we escalate to a Senior Creative and re-do it at no extra cost.

Communication & Workflow

How do I submit requests?

Via our client portal, Slack channel, or client board — whichever fits your workflow. Most clients prefer Slack for speed and the portal for organization and record-keeping. We’ll set this up during onboarding based on your preference.

Every client gets a dedicated Creative Lead — your consistent point of contact. They manage your queue, maintain your brand standards, and coordinate production. You’re not working with a random designer from a marketplace each time. Over time, your Creative Lead builds deep knowledge of your brand, which shows in the output quality.

Yes. We set up a shared Slack channel for day-to-day communication. Briefs, feedback, approvals, and file delivery all happen in one thread — no hunting through email chains. WhatsApp can be arranged on Enterprise plans. Email is always available as a backup.

Subscription Management

Can I pause my subscription?

Yes. Pause for up to 60 days per year at no charge. Your billing pauses. Your brand asset library stays intact. Unpause whenever you’re ready — no re-onboarding required, no loss of context. This is especially useful for seasonal businesses or teams between campaigns.

Yes. Month-to-month plans can be cancelled before your next billing date with no penalty. Annual and quarterly plans run to their term, but you can pause within that period if needed. We don’t make cancelling difficult — no retention loops, no lengthy forms.

We accept bank transfer, credit card (via invoice), and PayPal. For annual plans, we offer split payment arrangements. Contact us to discuss what works for your situation — we’re flexible, especially for early-stage startups and growing agencies.

Enterprise & Development

What does Custom cover that standard plans don't?

Custom is for projects requiring development work, full brand system builds, or dedicated multi-person teams. This includes: website design and development (Webflow, Framer, WordPress, Shopify, Next.js), SaaS app UI/UX, ecommerce builds, full brand identity systems, and multi-brand management. These are scoped and priced per project alongside a monthly creative subscription.

A landing page: 5–10 business days. A multi-page marketing site: 3–5 weeks. A full SaaS website or ecommerce build: 6–12 weeks. All timelines are agreed before the project starts — no open-ended commitments. We build in a buffer for revision cycles, content delivery delays, and review rounds.

3-Day Sprint

Unlimited Creatives
Start before it's gone.

3-Day Sprint — Limited Sprint Slots

Unlimited requests, one at a time. Real deliverables, queued

₹3,999/-

3-day sprint